We provide a money back guarantee for all products. If you're not satisfied, simply return the product in its original condition within five days of receipt, and we will credit your account for the full purchase amount, including tax. We do not reimburse the cost of shipping and handling fees. Only unused and unopened materials may be returned.
PAYMENT OPTIONS
Purchase orders from school and/or school districts may be faxed to 305-423-1999 or mailed to:
J & J Educational Boot Camp
10712 NW 53rd Street
Sunrise, FL 33351.
Checks must be mailed with the order form to:
10712 NW 53rd Street, Sunrise, FL 33351.
Credit card processing is done through our Secure Sockets Layer (SSL) or by dialing 1-888-423-1999.
RETURN INSTRUCTIONS
1. Place the unopened item in the original manufacturer's packaging and shipping box (Please be sure to include all parts).
2. Fill out the bottom portion of your packing slip and enclose it with your return.
3. Use a return label and affix it OVER the original shipping label.
4. Use the United States Post Office or carrier of your choice and pay for the return shipping.
We encourage you to protect yourself from loss or theft by insuring the return item(s). Please save the receipt until you receive your refund or exchange. We regret that we will not be able to issue a refund for any items that are damaged or lost in shipping.
EXCHANGE POLICY
Exchanges may be made within a five-day period on all unopened merchandise purchased from J & J Educational Bootcamp. Items may be exchanged when they are damaged, defective, or missing from the box.